Data Controller

Who we are

The data controller for this website is Rana's Culinary, 120 Belgrave Gate, Leicester, LE1 3GR, United Kingdom.

If you have any questions about this policy or how we handle your data, contact us at [email protected] or by post at the address above.

Data Collection

What data we collect

We do not collect your name, email address, or any other directly identifying information unless you contact us directly (for example by email or phone enquiry).

When you accept analytics cookies, the following data is collected automatically by our analytics tools:

Your approximate location (country and city, derived from your IP address — the full IP address is not stored by Google Analytics)
The pages you visit and how long you spend on them
How you arrived at the site (search engine, social media, direct link)
Your device type, operating system, and browser
Mouse movements, clicks, and scroll behaviour (Microsoft Clarity only)
Session recordings showing how you interact with the page (Microsoft Clarity only)

No cookies are set and none of the above data is collected if you decline cookies.

Cookies

Cookies we use

This site uses one first-party cookie to remember your cookie preference, and optional third-party analytics cookies if you accept. We do not use advertising, tracking, or profiling cookies.

Essential cookie (always set)

Cookie	Purpose	Duration
rc_consent	Stores your cookie preference (accepted or declined) so we do not ask again on every visit.	localStorage Until cleared

Analytics cookies (only set with your consent)

Cookie	Set by	Purpose	Duration
_ga	Google Analytics	Distinguishes unique visitors.	2 years
_ga_*	Google Analytics	Stores and counts page views for this property.	2 years
_clck	Microsoft Clarity	Persists the Clarity user ID for this site across visits.	1 year
_clsk	Microsoft Clarity	Links multiple page views in a single session recording.	1 day
MUID	Microsoft	Identifies unique browsers across Microsoft services.	1 year
SM	Microsoft	Synchronises the MUID identifier across Microsoft domains.	Session

Purpose

How we use this data

We use analytics data solely to understand how visitors use this website so we can improve it. For example:

Understanding which menu pages are most visited so we can keep them up to date
Identifying pages where visitors drop off so we can improve them
Seeing which devices and browsers visitors use so the site works well for everyone
Identifying usability problems through session recordings (Clarity)

We do not sell your data, use it for advertising, or share it with any party other than the processors listed below.

Legal Basis

Our lawful basis for processing

Under the UK GDPR, we rely on consent as our lawful basis for setting analytics cookies and processing the data they collect. This also satisfies our obligation under PECR (Privacy and Electronic Communications Regulations 2003) to obtain consent before storing or accessing information on your device for non-essential purposes.

You can withdraw your consent at any time by clicking in the footer of this page. Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.

Third Parties

Who we share data with

When you accept analytics cookies, your data is processed by the following third-party services acting as data processors on our behalf:

Google Analytics 4

Operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google processes analytics data on our behalf and is contractually prohibited from using it for its own purposes. Data may be transferred to the United States under Google's EU–US and UK–US Data Privacy Framework commitments and Standard Contractual Clauses.

Google Privacy Policy →

Microsoft Clarity

Operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA. Clarity records session data including mouse movements and clicks to help us identify usability issues. Data may be transferred to the United States under Standard Contractual Clauses.

Microsoft Privacy Statement →

We also use Cloudflare to serve this website. Cloudflare processes request metadata (including IP addresses) as part of its content delivery and security services. This processing occurs regardless of your cookie preference, as it is necessary to deliver the website. See Cloudflare's privacy policy for details.

Retention

How long we keep data

Google Analytics: event data is retained for 2 months; user and session data for up to 14 months, as configured in our GA4 property.
Microsoft Clarity: session recordings and heatmap data are retained for 365 days.
Your cookie preference (rc_consent) is stored in your browser's localStorage until you clear it or use the Cookie Settings option.

Your Rights

Your rights under UK GDPR

You have the following rights in relation to your personal data:

Right of access

You can request a copy of the personal data we hold about you.

Right to erasure

You can ask us to delete your personal data where there is no compelling reason to continue processing it.

Right to withdraw consent

You can withdraw your analytics consent at any time via the Cookie Settings link in our footer.

Right to restriction

You can ask us to restrict processing of your data in certain circumstances.

Right to object

You have the right to object to processing based on legitimate interests.

Right to complain

You have the right to lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.

To exercise any of these rights (other than withdrawal of consent, which you can do yourself via Cookie Settings), contact us at [email protected]. We will respond within one month as required by UK GDPR.

Updates

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of the page will always reflect the most recent revision. If we make significant changes that affect how we process your data, we will update the consent version and prompt existing visitors to review and re-confirm their preference.

Privacy & Cookie Policy